I wanted to take this opportunity to write and give you some feedback on the project and site team that you have working in the department at the moment. The entire team have been absolutely fantastic. Eoin, Victor and Alex all deserve special mention for their patience, dedication, attention to detail and willingness to go above and beyond every time.
I have worked with a number of contractors in the NHS over the years and I can say with full confidence they have been the best team I have worked with. There have been times on this project when I was not convinced we would ever make it to handover in one piece and they have been unfailing, confident and resourceful. They have always focused as much on the little details as the bigger changes which has made the whole development work more effectively.
I know this has been an incredibly tricky project working so closely with a clinical environment, but their willingness to work with us has meant that we have managed this with as limited an impact on patients and as possible for which the entire clinical team are so grateful. I believe this is in large, part due to the communication with both the project team and clinical team which has been upfront and positive all the way through.Eleanor Woodward – Senior Operations Manager, Emergency Department, Royal Free Hospital
I would like to take this opportunity, on behalf of the lead users, to extend our profound gratitude for the excellent level of service provided on this project. We are particularly appreciative of your commitment in meeting the project deliverables for what was a compressed programme. We hope this attitude will continue on other QMUL projects.
Your commitment to excellent service delivery is commendable. Please extend this to all operatives who contributed to make this project a success!Emmanuel Nibo – Senior Project Manager (Capital Projects), Queens’ Building Estates and Facilities Directorate, Queen Mary University of London
I would be happy to recommend Logan. We have always had a good working relationship. I am pleased with the new A&E department at St Mary’s – Logan have done a good job.Bob Meghani – Head of Projects, Estates Capital Projects Team. Imperial College Healthcare NHS Trust
Logan were always very proactive in giving information and staying ahead of the game in notifying any change. We are very pleased with our new A&E department.Aditya Kashikar – Senior Project Manager, Estates Capital Projects Team. Imperial College Healthcare NHS Trust
This was my second project with Logan Construction, and a collaborative and rewarding experience. The project was very professionally run, and the quality of finish achieved is fantastic. Hope to work with you again in the future!Emma Smyth, Architect, Frankham Consultancy Group
I’m very satisfied with Logan. The 12 week refurbishment project was handed over in just 11 weeks. Very capable and professional team with good communication from start to finish. Excellent delivery to programme, cost and quality. This was an excellent and professionally run project, delivered to meet all client expectations and requirements. Well done!Geoff Potter, Senior Project Manager, WSP
Just a quick note from me to thank you for the excellent work that your team is doing on site; I went over for a visit today and was very pleased indeed.
The site manager showed us round and it was excellent to see how well it is all being run. I have never seen such a tidy site and so many well motivated contractors. The pace and standard of work was impressively high and I am very grateful for the commitment and dedication that is being shown. The team are obviously very proud of the work they are doing and it is having a very positive effect on everyone there.
Thank you again and please pass on my gratitude to the site manager, who I found to be knowledgeable, professional and highly courteous, with good humour and hospitality as well.Mr Andy Scott-Evans, Headteacher, Becket Keys Church of England School
Many thanks for your time last week and showing us around the site at Becket Keys. It was very informative especially for the less experienced members of staff and they all stated how much they enjoyed the occasion. We have enjoyed working with you and are looking forward to completion of this project.Innes Associates, architects and urban design
Nina Chapman – Finance & Contracts Manager, Becket Keys C of E School
Very satisfied. Fantastic staff, clear & timely communications. The building is an inspiration and I have enjoyed every phase of the build.
I am very satisfied with Logan on all aspects… there was always very good communication to the client. Logan developed a great understanding of the client brief and requirements.Gary Brown – Director of Property Services, Nightingale Hammerson
THANK YOU for everything you (Logan) as a site and project team have done for us.
Our new department is fantastic and it has been a real pleasure working with all of you on these phases. The move could not have gone smoother and we are so grateful for all your patience and support with all our last minute questions and changes. The patients are already saying how much better they feel in the new environment.Eleanor Woodward – Senior Operations Manager, Emergency Department, Royal Free London NHS Foundation Trust
I wanted to share from a personal perspective my experience of working with the Logan team on the Royal Free ED rebuild. I have the fortune (or misfortune) to have been involved with three different contractors on three different builds. I can say with all honesty, that the way that your Logan team have worked on this build has been exemplary. They have a genuine understanding of the limitations that we put on their works due to our work of caring for patients. More importantly, they demonstrate a pride in the work that they complete and clearly care about the final result. You should be really proud of the team that you have.Ruth Green – Matron, Royal Free Hospital
Just a quick note to say, thank you for your continuing efforts to help us realise our significant ambitions of a new A&E at St Thomas’ Hospital. It’s been an uphill slog and everyone has worked incredibly hard to get us past the latest milestone of opening the Temporary Majors unit.Jim Barnett – Capital Development Programme Director
Just a quick note to say thank you on behalf of the ED clinical team for the successful delivery of phase three south, which marks a very important milestone in the ECP project. I know this phase has been tricky, but I have received nothing but the highest praise for your professionalism, consideration and respect for our staff and patients and willingness to work with us to resolve issues and achieve the best possible outcome… I am proud to be associated with such a great team.Sara Leeson – Emergency Floor Rebuild Project Manager, Guy’s and St Thomas’ NHS Foundation Trust
Can you pass on my thanks and respect to you and your team for the incredible hard work they’ve all put into the ECP project so far. The last two and a half days has seen an incredible scale of move, possible the largest move in ten years, and it has gone without a hitch. We’ve clearly built a special relationship and all your team have respected the clinical environment and challenges faced with respect for others and a clear pride in their work. Key aspects of the Trusts own values.Jim Barnett – Head of Capital Development, Capital Development Programme Director & Interim
Well done to the Logan team for enabling us to occupy the spaces in time. A great effort all-round and this is much appreciated.Michael Lytrides – Director of Estates, Imperial College London
Thanks for showing me around the Hybrid Lab today; I was extremely impressed with the layout, workmanship and finish and am delighted we are moving to the commissioning phase. I am particularly grateful to you for managing the theatre disruption so effectively and to all members of staff adversely affected by the noise and dust.Professor TW Evans – Medical Director, Royal Brompton & Harefield NHS Foundation Trust
Just a quick note to thank Logan Construction and the design team for completing the CT / Gamma project on time and within budget. The users are thrilled with the new facility and have asked me to express their thanks for the work undertaken by all members of the construction and design team in delivering a first class project.Guy Pocock – Head of Capital Planning & Development, Lewisham & Greenwich NHS Trust
Logan completed their works in the middle of a very busy circulation area in the hospital with a minimum of disruption; their flexible approach to the scheme is to be commended.Stephen Kirby – Royal Marsden/Healthcare Capital Projects
Congratulations to all of you in helping us deliver this on time; I expect it to be the first of many.Dr Mark W Lowdell – Director of Cellular Therapy, Royal Free Hospital